I&M Bank Kenya has won three honours at the 2026 Global Banking and Finance Awards, earning recognition for its digital banking services, retail banking growth and corporate social responsibility initiatives.
The bank was named Best Bank for Digital Banking Services, Kenya 2026; Fastest Growing Retail Bank, Kenya 2026; and Best Bank CSR Initiative, Kenya 2026, for its Ngong Road Forest Restoration Project.
The awards are presented by Global Banking & Finance Review, an international financial intelligence and media platform that recognises achievements across banking and financial services.
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I&M Bank’s digital banking award recognises its investment in mobile and internet banking platforms designed to make financial services more accessible, secure and convenient for customers.
Acting Chief Executive Officer Kihara Maina said the recognition reflected the bank’s commitment to technology and innovation that enables individuals and businesses to manage their finances more efficiently.
“Our digital transformation journey is creating meaningful value for our customers,” Maina said.
The bank continues to position digital services as an important part of its approach to improving customer experience and expanding access to banking services.
The bank also received recognition for its retail banking performance, with Director of Retail and Business Banking Shameer Patel attributing the achievement to customer trust, improved service delivery and customer-focused products.
Patel also cited the bank’s expanding distribution network as a factor supporting its retail banking growth.
The award highlights the bank’s efforts to strengthen relationships with individual customers and businesses while expanding its presence in Kenya’s financial services market.
The third honour recognised the Ngong Road Forest Restoration Project, implemented through the I&M Foundation.
The initiative supports tree planting, community engagement and long-term forest management, with the aim of improving Nairobi’s green cover, protecting biodiversity and benefiting communities that depend on the forest.
I&M Sustainability Lead Dipna Shah said sustainability was embedded in the bank’s approach to creating long-term value.
She added that partnerships between businesses, communities and conservation organisations could deliver lasting environmental and social benefits.
The recognition places the bank’s environmental work alongside its digital banking and retail banking initiatives.
The three awards recognise different aspects of I&M Bank’s operations, from technology-driven financial services to retail banking and environmental conservation.
The bank said the recognition reinforces its focus on digital innovation, customer experience and sustainable development as it seeks to strengthen its position in Kenya’s financial services sector.
Established in 2011, the Global Banking & Finance Awards recognise innovation, leadership and achievement across banking, finance, fintech and related industries worldwide.
