Tens of healthcare workers from Turkana West Sub-County are undergoing specialised training on the Kenya Quality Model for Health (KQMH) aimed at strengthening healthcare delivery, improving patient safety and enhancing health outcomes.
The five-day training is being conducted through an initiative by the Turkana County Government in partnership with Amref Health Africa under the Transcend Project.
The programme seeks to equip healthcare workers with practical skills to improve patient safety, client satisfaction and accountability while promoting consistent standards of care across health facilities.
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James Lobokan, Director of Policy, Planning, Research, Monitoring and Evaluation at the Department of Health and Sanitation Services, emphasised the importance of incorporating quality improvement practices into routine healthcare delivery.
He said healthcare workers needed to identify service delivery gaps, develop practical solutions and monitor progress to ensure better patient outcomes.
“Improving healthcare quality requires a deliberate commitment to identifying service delivery gaps, implementing practical solutions and monitoring progress. Healthcare workers must translate the knowledge gained into tangible improvements in patient care,” Lobokan said.
The training covers key areas including quality management principles, problem identification and root cause analysis.
Through presentations, group discussions and practical exercises, participants are learning how to identify challenges, establish their underlying causes and develop appropriate interventions to improve service delivery.
Godfrey Akolong, the KISEDP Director of Public Health Services, highlighted the importance of consistently applying quality improvement tools and maintaining service standards to ensure patients receive safe, responsive and effective care.
He also emphasised teamwork, inclusivity and continuous monitoring as essential elements in sustaining improvements within health facilities.
Gabriel Ejikon, Primary Health Care (PHC) Technical Officer at Amref Health Africa, reaffirmed the organisation's commitment to supporting Turkana's health system through the Transcend Project.
He said the partnership seeks to strengthen healthcare workers' capacity and promote sustainable approaches to improving the quality of care.
The ongoing training is expected to enhance the ability of healthcare workers to address service delivery challenges and implement quality improvement initiatives in their respective facilities.
Participants have been encouraged to apply the knowledge and skills gained to improve patient experiences, uphold healthcare standards and deliver better health outcomes for communities across Turkana.